Frequently Asked QuestionsYou have questions and we have answers! In the event, you don’t see your question answered here, don’t hesitate to contact us!
Are you bonded and insured?
What if my dog has never been off-leash before?
We have options and we love to train! We have trainers who can help you and your dog by offering private training sessions focused on recall. Our trainers can help transition your dog, and you, to be in our off leash walks successfully. We have training recall workshops for clients a few times a year that you and your pup can sign up for. Email us for more info!
Do you offer pick up and drop off?
Yes, if you are in our service area for Adventure Outings. Click this link to see if we cover your neighborhood.
What happens if I know I will be out of town for several weeks?
We can move your pup to the Per Day Walk Rate of $55 for the upcoming month if advance notice is given by the 15th of the previous month. In some cases, a deposit may be required to save your dog’s spot in our small-sized walking groups if you will be gone for more than a month at a time.
How will I be billed for walks?
We work on a pre-billed payment for each month of dog walks. Changes to the schedule need to be made by the 15th of the current month for the next month.
On your first day of walks with us, you will pay for your two-week trial period (10 walks for $500). After the completion of your first two-week trial if all is going well you will then move to the monthly membership in our dog walking software system. Per day walk rate is $55.
What is a doggie ranch?
We have our own private enclosed dog park for just our Top Dog pups! Located right below the city in Pacifica, we head down to our grassy meadow space each day where we romp, socialize, smell, play, chase, fetch galore! Doggie Ranch is a perfect spot for us to allow your dog the freedom and safety to be off leash with other carefully chosen dog friends in a controlled safe environment.
What are your walk times?
The average out of the house time per day for each dog is approx.. 3.5 hours.
What’s with the monthly prepaid walk packages?
Will the same person always walk/visit my pet?
Do the dogs get dirty on walks?
Do you offer overnight care?
Pet sitting is available, in our home, for $100/night. This includes a morning walk and an evening walk and feeding. Mid-day walks are additional and will be billed separately. We require advance notice, and special Holiday pricing applies for busy periods as we have limited space.
Is there a way to put my account on hold?
Work for TopDog
I want to work for you as a dog walker. What do I do?
We’re Hiring! Please click here to see what we are looking for and apply.