How will I be billed for walks?

2022-04-22T18:57:02-07:00

We work on a pre-billed payment for each month of dog walks. We also have a 14 day notice before the end of the month to change or cancel service. On your first day of walks with us, you will pay for your two week trial period (10 walks for $500). After the completion of

How will I be billed for walks?2022-04-22T18:57:02-07:00

What is the policy on who’s financially responsible for a dog that gets injured during walks?

2022-04-22T19:18:09-07:00

We have an excellent safety record and have numerous policies and procedures designed to avoid accidents with our pups on our walks. We are insured as well and we do our best to ensure that all of our client dogs are well-socialized with people and other dogs. With that being understood, dogs can be unpredictable

What is the policy on who’s financially responsible for a dog that gets injured during walks?2022-04-22T19:18:09-07:00

Who has access to the keys I give to Top Dog SF?

2022-04-22T19:17:23-07:00

The primary walker for your dog is the one who will be holding the keys to your apartment/house and keys are safely stored / secured. We do not label the key with any identifying information for you or your apartment. We also have the back up key set securely with executive staff.

Who has access to the keys I give to Top Dog SF?2022-04-22T19:17:23-07:00

What happens if I know I will be out-of-town for several weeks?

2022-04-22T18:58:23-07:00

If you are going to be out of town for a significant portion of one month, and you give us 14 days notice before the end of the month, we can move you to the A’ La Carte Rate for that month (at $40 for Doggie Ranch) so you don’t have to pay for the

What happens if I know I will be out-of-town for several weeks?2022-04-22T18:58:23-07:00

Do you offer pickup/dropoff?

2022-04-22T18:58:04-07:00

We offer pick up and drop off service to and from your home or office! We make it easy for you! How convenient is that!? $25.00 for pick up and drop off at a different location for each change.

Do you offer pickup/dropoff?2022-04-22T18:58:04-07:00

What if my dog has never been off-leash before?

2022-04-22T19:16:28-07:00

We have options and we love to train! We have trainers who can help you and your dog by offering private training sessions focused on recall. Our trainers can help transition your dog, and you, to be in our off leash walks successfully. We have training recall workshops for clients a few times a year

What if my dog has never been off-leash before?2022-04-22T19:16:28-07:00

Do you offer overnight care?

2022-04-22T19:16:07-07:00

Yes, we offer overnight care! It is a special perk for Top Dog SF Clients: Boarding (in your house or in the walker’s home when available) for $75/night. This includes a morning walk and an evening walk — mid-day walks are additional and will be billed separately. We require advance notice, and special Holiday pricing

Do you offer overnight care?2022-04-22T19:16:07-07:00
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